Script Request Process

Repeat Scripts

If you require a script, kindly email scripts@thevinesfamilypractice.co.za
Please note however, that we do have a 48 hour turnaround time and that script fees are payable same day as receiving the script.

Schedule 6 Script Information

Recent legislation passed by the pharmaceutical Council in conjunction with the Medicine Safety Council and the Health Professions Council Of South Africa (HPCSA) has resulted in some changes to schedule six substance prescriptions.

The prescription is to be handwritten, the numbers must also be written “long hand” to ensure that no alterations are possible, with original signatures.

These medications need to be assessed on a regular basis, (a maximum of six monthly intervals) and a full revaluation of their need, must be documented by the prescribing doctor.

It is a requirement that the doctor has a written copy of each prescription in the patient’s file.

Ritalin, Concerta and similar fall into this category.

Failure to adhere to the above requirements, may lead to prosecution and sanctioning by the Health Professions Council of South Africa-HPCSA

Schedule six prescriptions need to be collected and original script to be taken to the Pharmacy.   Schedule six medication scripts are valid for 30 days only and it is no longer legal for us to predate scripts for our patients.

Many thanks for your cooperation in this matter.

Kind regards

Drs Cohen & Horsfall

Frequently Asked Questions

We have no direct link with any of the Medical Aids and thus the practice operates on an immediate payment basis. However, patients will be refunded by their Medical Aid directly by the patient submitting a claim using the issued acceptable receipted account.  

Payments may be made in the form of credit cards, SnapScan or EFT. We do take cash, however, this is discouraged as it poses an unnecessary infection risk due to the covid pandemic. All fees are inclusive of VAT. 

Most often home visits can take anywhere between 45 minutes to an hour, depending on the condition  and your location. 

Monday to Friday: 9 AM – 5:00 PM

Saturdays: 9:00 AM to 12:00 PM

Sundays: Closed

The surgery opens for bookings at 8:30 AM every working day and routine appointments begin at 9:00 AM. Morning surgery, therefore begins at 9:00 AM and lasts until all work has been completed, usually around 1:00 PM. Afternoon surgery begins at 3:00 PM and lasts till last appointment 4:30 PM unless the workload is such that we have to continue until all patients are seen. Surgery closes at 5:00pm. We will accommodate every patient, who will be seen before the end of the workday. 

Although we prefer to see all our patients at the surgery where the medical facilities are best, we are available to do house calls for our registered  patients unable to journey to the surgery. Should you require a house call, please contact the receptionist to arrange a suitable time. We can best accommodate house calls before surgery in the morning, at midday and after the surgery closes in the evening. 

Parking is available in the driveway. However, we ask that these spaces be offered to moms with young children and the elderly. Off-street parking is available on the house side of the road. Please exercise caution when exiting your vehicle, especially in the evenings.

Occasionally one of our doctors will take a vacation which means that at these times you may not be able to see your favourite doctor. However, should you require assistance there will always be another doctor available, and you’re welcome to return to your doctor upon his return. We will always communicate this to you and you’ll be able to rely on quality care at all times.

If you require a script, kindly email scripts@thevinesfamilypractice.co.za. Please note however, that we do have a 48 hour turnaround time and that script fees are payable same day as receiving the script.